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Introduction to Telehealth

Culture Safety Uncategorized

Introduction to Telehealth



Telehealth is the conveyance of health-related favor and information through electronic or digital communication. The terms telehealth and telemedicine can be used mutually, but they have different meanings. Telemedicine refers specifically to the faraway delivery of healthcare favor and clinical information using telecommunications technology, such as the internet, wireless media, satellite, and telephones. It’s the sharing of medical information from one place to another with the focus of improving a patient’s health. Telehealth is not a new thing. But, with the introduction of different new innovative technologies, telehealth is now a demanding way of healthcare delivery. 

Purpose of Telehealth

Telehealth focusses to get the better from barriers and provide good access to health care services and interventions. Telehealth also helps to overcome barriers to face-to-face consultations, such as issues with scheduling, bad weather, and illness.

Different Models of Telehealth

Synchronous Telehealth:

It is used when health information is sent in real-time through a live telehealth consultation. This can be done by interactive video with the client and health professional present at the same time. It is used to seek advice from a doctor, diagnose and treat patients.

Non-Simultaneous Telehealth:

It is referred to the gathering of patient information including diagnostic images, vital signs, video clips at the patient site. 

Hybrid Telehealth:

It is the type of telehealth where both physically present and telehealth services are provided to the patient. It can also include a collection of live telehealth (synchronous) and store-and-forward therapy (asynchronous) consultations.

Remote Patient Monitoring:

It refers to the utilization of devices to remotely gather patient information, such as glucose and blood pressure monitoring. 

Benefits of Telehealth

Telehealth has many benefits for patients, for physiotherapists, and to society. These benefits to the patient include:

  • Access to physiotherapy services otherwise unavailable in far areas.
  • Removal of hurdles such as travel time issues, parking problems, and waiting rooms rush.
  • Improved safety for patients who are too ill and cannot come hospital daily.
  • Independent to location
  • An increase in the patient’s liberty to manage their health through online monitoring
  • More flexibility in schedules
  • cost-effective therapy
  • Reducing medical utilization 

In addition to these, the benefits to the physiotherapist/ physical therapist include;

  • Improved productivity as there is less travel between clinic locations
  • Standardize services user ways
  • Good stability in terms of patient self-management at home and monitoring standards of care and outcome
  • Opportunities to enhance creativity in the standard of care with the latest technology

The benefits to society include:

  • Better use of general wealth
  • Employer benefit, with a reduction in worker absenteeism
  • The community have more liberty 
  • Reduction independence 
  • Fulfillment of people’s expectations who connects online via digital media
  • More good access to healthcare
  • Lessen the environmental footprint due to less travel

Nonclinical Uses of Telehealth Technologies

There are many non-clinical uses of telehealth technologies including:

  • Far apart education such as continuing medical education and patient education
  • Office uses, including meetings among telehealth team, under supervision, and presentations
  • Research on telehealth system
  • Digitally saved information and health data management
  • Healthcare system combination
  • Benefits of identification, proper listing, and the patient to asset matching, and movement
  • Whole healthcare system management

Clinical Uses of Telehealth Technologies

Clinical uses of telehealth technologies incorporate:

  • Transference of medical images for diagnosis 
  • Transmission of medical data for diagnosis or disease managing strategy its also called remote monitoring
  • Better Advice on prevention of diseases and improvement of good health by patient monitoring and follow-up guidelines
  • Health advice by telephone in emergencies also known as teenage 

Current Limitations in Telehealth

Telehealth has many limitations, which should be thinking of before using this form of healthcare delivery.

Patient-related Limitations:

As the telehealth market improves quickly, it may be an easy way for patients to “shop around” and gain the advice of different service providers this can cause confusion and discontinuity in the service/care provided. As in any interplay, a provider has to think about culturally specific problems, usually around the recording of images, but also eye contact, the gender of the therapist. There is a need for good communication skills on the part of the therapist, as there is a shortage of the usual visual hints present in face-to-face consultations.

Some Technological limitations

  • Internet connectivity if your network is poor unreliable 
  • Both parties the therapist and patient must be familiar with technology and its use.
  • The unification of the software application plays an important role in the success of the consultation as well as the guards safe for the consultation
  • Virtual behave is different from clinics care.
  • Not all individuals have the access to technology

Medical Aids Limitations

Therapists and patients need to be aware if telehealth is appreciated by healthcare insurers. 

Education Limitations

Staff members should have to know how about telehealth and properly trained in the skills required to conduct telehealth care

Research Limitations

  • An evidence-based strategy should be implemented for providing telehealth
  • Clinicians should always apply clinical reasoning, follow standard approaches 


Different countries have a variety of rules and regulations about telehealth. These regulations and any future modifications may affect the progress rate of the adoption of telehealth. It is the responsibility of every health care professional to make sure they are not violating privacy and not abide by the rules and legal processes.

Requirement for a Telehealth Visit

A telemedicine approach will require a few essential needs and some choices. You will need:

1) secure your internet connection

2) a good video platform

3) good technical support

Does Telehealth need a Phone Call?

Doctors and many practitioners may bill for these effective checks in services enhanced through several communication technology modalities, such as the telephone. The practitioner may respond to the patient’s problem by telephone, audio/video, secure text messaging, email, or use of a patient portal.

Does Telehealth have to be Video?

Telehealth services may be provided through audio, text messaging, or video communication technology.

Does telehealth include telemedicine?

Many ask, “What is telemedicine?” Telemedicine is a part of telehealth that refers solely to the presentation of health care favor and giving education far apart from an area, by the use of telecommunications technology. In a nutshell, all telemedicine is telehealth, but not all telehealth is telemedicine. 

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